Last updated: February 4, 2026

Privacy Policy

This Privacy Policy describes how Docrity Inc. ("Docrity," "we," "us," or "our") collects, uses, and shares information about you when you use our website, services, and applications (collectively, the "Services").

Summary of Key Points

  • We collect personal information you provide directly, such as name and email address.
  • We process code repositories and documentation solely to provide the Services.
  • We integrate with third-party services (GitHub, GitLab, ticketing systems, documentation platforms) at your direction.
  • We do not sell your personal information.
  • You can request deletion of your data at any time.

1. Information We Collect

In Short: We collect information you provide directly, information from third-party integrations, and certain technical information automatically.

Information You Provide

  • Account Information: Name, email address, and password when you create an account.
  • Payment Information: Payment details processed securely through Stripe. We do not store your full payment card information.
  • Communications: Information you provide when contacting support or providing feedback.

Information from Integrations

When you connect third-party services, we collect information necessary to provide the Services:

  • Code Repositories: Source code, commit history, pull request data, and repository metadata from GitHub, GitLab, or other connected version control systems.
  • Ticketing Systems: Ticket identifiers, titles, and metadata from JIRA, Linear, Asana, or other connected systems to link documentation to requirements.
  • Documentation Platforms: Page content and structure from Confluence, Notion, GitBook, or other connected platforms to sync generated documentation.

Information Collected Automatically

  • Device Information: Browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, features used, and actions taken within the Services.
  • Log Data: IP address, access times, and referring URLs.

2. How We Use Your Information

In Short: We use your information to provide, maintain, and improve the Services, and to communicate with you.

  • Provide the Services: Analyze code, generate documentation, sync with connected platforms, and deliver notifications.
  • Account Management: Create and manage your account, process payments, and provide customer support.
  • Improve the Services: Analyze usage patterns to improve functionality, performance, and user experience.
  • Communications: Send service-related notices, updates, and promotional communications (with your consent where required).
  • Security: Detect, prevent, and respond to fraud, abuse, and security incidents.
  • Legal Compliance: Comply with applicable laws and legal obligations.

3. Code and Documentation Processing

In Short: We process your code solely to provide documentation services. We do not use your code to train AI models or share it with third parties.

When you connect a repository, Docrity analyzes your code to generate and maintain documentation. This processing includes:

  • Parsing code structure and relationships
  • Identifying API endpoints and data models
  • Detecting changes between versions
  • Generating human-readable explanations

Important commitments regarding your code:

  • Your code is never used to train AI models
  • Your code is never shared with other customers
  • Your code is encrypted in transit and at rest
  • You can delete all code data at any time

4. How We Share Information

In Short: We share information only with service providers, at your direction, or as required by law.

  • Service Providers: Third parties that help us operate the Services, such as cloud hosting (AWS), payment processing (Stripe), and analytics providers.
  • At Your Direction: When you connect integrations, we share necessary data with those platforms (e.g., posting comments to JIRA, updating Confluence pages).
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: When required by law, legal process, or to protect the rights, property, or safety of Docrity, our users, or others.

5. Data Retention

In Short: We retain your information as long as your account is active or as needed to provide the Services.

We retain different types of data for different periods:

  • Account Information: Retained until you delete your account.
  • Code and Documentation: Retained while your repository is connected. Deleted within 30 days of disconnection.
  • Usage Data: Retained for up to 24 months for analytics purposes.
  • Legal Compliance: Some data may be retained longer if required by law.

6. Security

In Short: We implement industry-standard security measures to protect your information.

We take the security of your information seriously and implement appropriate technical and organizational measures, including:

  • Encryption of data in transit (TLS 1.3) and at rest (AES-256)
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Monitoring and logging of system access
  • Employee security training

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your information.

7. Your Rights and Choices

In Short: You have rights to access, correct, delete, and export your data.

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate personal information.
  • Deletion: Request deletion of your personal information.
  • Export: Request a copy of your data in a portable format.
  • Opt-Out: Opt out of marketing communications at any time.

To exercise these rights, contact us at support@docrity.com.

8. California Residents

In Short: California residents have additional rights under the CCPA.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

CategoryCollectedSold
Identifiers (name, email)YesNo
Commercial InformationYesNo
Internet ActivityYesNo
Professional InformationYesNo

We do not sell personal information. To exercise your CCPA rights, contact us at support@docrity.com.

9. International Data Transfers

In Short: Your data may be transferred to and processed in the United States.

Docrity is based in the United States. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We implement appropriate safeguards for international transfers, including Standard Contractual Clauses where required.

10. Children

In Short: Our Services are not intended for children under 16.

The Services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will delete that information promptly.

11. Changes to This Policy

In Short: We may update this policy and will notify you of material changes.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. Your continued use of the Services after the effective date constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Docrity Inc.

Email: support@docrity.com